Shipping Information
Global Shipping Delight
Ahoy, world explorers! We're thrilled to announce that we sail our fashion seas worldwide (well, almost everywhere). And here's the cherry on top – revel in the joy of FREE STANDARD SHIPPING on all orders over $35.
Shipping & Delivery Symphony:
- FREE SHIPPING ON ORDERS OVER $35 (7-15 Days): Sail through the fashion waves with free shipping, embracing the voyage that takes 7-15 days to reach your shores.
- STANDARD SHIPPING $4.99 (7-15 Days): For those who fancy a bit of a quicker breeze, our standard shipping option is available at $4.99, ensuring arrival in 7-15 days.
- DHL $39.99 (3-7 Days): Need your fashion fix in a jiffy? Opt for DHL at $39.99, and revel in the swift arrival within 3-7 days.
Address Waltz: To ensure the grand entrance of your package, pirouette over to the correct delivery address and contact information. If by chance, your order information is playing a different tune, swiftly reach out to us at support@swvws.com with your order number and the correct notes.
Eco-Friendly Packaging Ballet: In a dance with the planet, we aim to reduce waste by elegantly packing multiple items in one package. This eco-conscious choice might extend the processing time, especially for orders of more than 5 items.
Restrictions Tango: Hold the beat! Ensure your nominated shipping address is a detailed masterpiece, complete with unit number, street number, building number, and all the jazz. We're not responsible for delivery mishaps caused by dance missteps, like incorrect delivery information.
For certain countries, your package might require a detour to the local postal office, especially for U.S. island territories. Your patience and understanding as it waltzes to you are much appreciated.
Customs Duties Waltz: Our global fashion journey is delivery duty unpaid. Any customs or import duties that arise at your package's destination are your responsibility. These charges, particularly for Express shipping, must be settled by you.
You take center stage for all return shipment costs, customs charges, and handling fees if you decide to skip the customs dance. Note, we can't play Santa – customs regulations won't let us declare purchases as gifts or list amounts lower than the actual product price.
Additional Info Waltz:
- Express Shipping and the Refined Guests: Sorry, P.O. Boxes /APO/FPO addresses and non-continental Europe (islands and territories affiliated with the aforementioned European countries) – Express Shipping won't reach your doorstep. Also, expect customs duties more frequently than with flat-rate shipping.
- Shipping Time Overture: Please note the 1-5 day processing period not included in the Shipping Time. Pre-order items? Your fashion orchestra might need extra tuning, so patience is the key.
- Shipping Sonata Issues: If the shipping notes don't play harmoniously with your expectations, let the Customer Support symphony know within 90 days of your order.
Still Need a Dance Partner? Should you crave additional support or wish for a dance partner in fashion, reach out to us at support@swvws.com. Our team is here to twirl through any steps of your shopping journey.